Did Vizyon install you?

Earlier this year, the owner of the terrace called us, who had apparently installed the Vizyon system and needed immediate service. We asked the size of the terrace, the type of system it installed, and the city in which it is located. It turned out, it's not our system. But according to the documents, the customer was sold as a Vizyon system.
How is that possible? It turned out that the customer had ordered the Vizyon system, and he contacted a company that sells plastic windows. Of course, if you have not seen the Vizyon system up close, if you do not know its basic features from other cheap systems, then they can "vaporize" anything. The manager of the company made the calculation in our head office, and also made the calculation in other, cheaper systems. He added our official calculation to the Contract with the owner of the terrace, and ordered the system much cheaper. Thus, the client received a poor quality system. After the client approached the company where he bought the sliding frameless system, the owner of the company explained that he was a fraud manager, we did not know about it, and he was already released. Good position of the owner - the manager resigned, but there is nothing. He also didn't know how to fix what happened. This is not his professional field. What to do to the client? Of course, go to the manufacturer, which he did.
It is sad, sad that in our country this is possible ... It is possible to deceive a client for short-term reward. Then pretend that "I'm not me, and my house is not mine." We usually helped this client solve his problem. And the problem was not only the system itself, the problem was that the manufacturer and installer violated all possible rules during production and installation.
In order not to get into such a mess, we warn the future owners, carefully watch our presentation videos on systems.
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If you do not order from us directly but through an intermediary in the region, please make sure that you install one of the shameless Vizyon sliding systems before entering into the Agreement.
It is very easy to check - send us an email at os@vizyon.ua, or in Viber 380503891821, the name of the company to be installed, the name of the sliding frameless system you are ordering and the sizes. We will check whether this company has purchased a system from us, or just made a calculation.
We are cooperated with many polite dealers, big and small companies, after installation, they usually send us photos of their works and we add them to our videos and photo archives.